Hospital Consult Services
Maximizing the Efficiency of
Behavioral Healthcare in Emergency Departments
Health Haven is a leading behavioral health service provider dedicated to supporting emergency departments and acute care hospitals across the country. Our mission is to ease the burden on healthcare staff while improving patient outcomes through timely, effective, and compassionate behavioral health care.
Across the United States, hospitals are facing growing challenges in managing the increasing demand for behavioral health services. Emergency departments, in particular, are often overwhelmed by patients experiencing psychiatric crises. These situations place significant strain on hospital resources, lengthen emergency room wait times, and can lead to staff burnout. At Health Haven, we step in as a trusted partner to relieve this pressure by delivering high-quality behavioral health services directly to the point of care.
Our comprehensive model is designed to fit seamlessly into a hospital’s workflow and improve patient flow, reduce unnecessary admissions, and optimize use of healthcare resources. We collaborate closely with hospital leadership and frontline staff to identify key pain points and tailor our services accordingly.
These services encompass psychiatric evaluations, emergency room and consult liaison services for acute hospitals, inpatient behavioral health hospitals; Residential, Detox and SUD facilities as well as PHP with Boarding coverage.
A Strained System
- The average wait-time for a psychiatric consultation in the Emergency Department currently exceeds 5 hours.
- Over the next decade, it is projected that there will be a 23% rise in Mental Health and Substance Abuse (MHSA) patient visits in Emergency Departments.
- Among patients with physical health conditions, 43% are associated with a concurrent Mental Health and Substance Abuse (MHSA) disorder.
Hospitals Providing Immediate Medical
Attention and Emergency Departments
Our Leverage
Our vertical alignment generates a rapid response time by providing qualified mental health practitioners to expedite patient assessment and placement in appropriate care levels
Proven Model
Our proven model has shown a decrease in Emergency Department length of stay by 50% and a decrease in hospital admissions by 70%
Savings and Optimization
Our strategies have demonstrated a decrease in property loss, employee injury, sitter hours, and ED boarding hours that directly correlate to a substantial cost savings
Mitigate Rapid Readmission
Patients that receive Hospital Consult services are twice as likely to comply with post discharge follow up due our proprietary technology that assists patients to follow up with outpatient care, resulting in significant decrease in rapid readmission.
Unique Hybrid Model
Health Haven offers a unique hybrid model of care for in-person daily coverage and virtual after-hours care, which allows us to be acutely aware of the psychosocial factors affecting care delays for mental health patients.
Robust Care System
Our robust care system allows us the ability to provide both inpatient and outpatient care, supporting patients through their entire journey, while mitigating costs to hospitals and insurers
Patient Testimonials
Know More About Us
We partner with hospitals to provide affordable and quality psych coverage. Our proven model helps move patients faster through the ER, reduces pressure on staff, and increases hospital revenue. By filling psych coverage gaps, we improve patient care and help hospitals run more smoothly without adding extra cost or stress to their team.
Get in Touch
Discover how Health Haven supports workplaces of all sizes and industries, from small businesses to large hospitals and health systems. Share a bit about your organization, and our team will get back to you shortly with how we can help.