Frequently Asked Questions

Is there an age limit for your patients?

Yes, we see patients aged 12 years and older. We do accepts referrals from Primary Care Doctors for ages younger than 12 years, who will be accepted after our psychiatrists review the referral.

Do you do therapy?

Yes, Our providers primarily use Cognitive Behavioral Therapy as part of mental health treatment.

Do you take Insurance?

Yes, our clinic accepts most major insurances and also accepts patient’s claiming their out of network benefits.

How frequently do I need to be seen?

As often as needed. Typically, you can expect to follow up in 2 weeks after a medication change. Patients going through crisis or major stressors may need to be seen more frequently. Patients undergoing more intensive psychotherapy may need to be seen weekly for a period of time. Patients who are overall stable can follow up every 1-3 months. Patients should always reach out for sooner follow up with any new concerns or worsening symptoms.

Do you offer Telehealth?

Yes, via a HIPAA compliant secure platform. Initial consultations are preferred to be in-person and patients prescribed controlled substances must be seen in-person on a yearly basis at minimum or more frequently depending on laws and regulations.

Do you prescribe Suboxone?

Yes, our providers are equipped to prescribe Suboxone for the treatment of opioid use disorder.

Do you prescribe Ketamine?

Yes, our providers can prescribe intranasal ketamine, the FDA approved treatment for treatment resistant depression. Our providers do not prescribe IV ketamine, which is used off label for various psychiatric indications.

Do you offer TMS Therapy?

Yes, we offer Transcranial Magnetic Stimulation (TMS) therapy, the FDA approved treatment for treatment resistant depression at our West Palm Beach and Okeechobee, FL locations at this time.

Patient Testimonials

      GOOD  
   Based on 74 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Clifford Story 
 July 20, 2025
 
 
 Trustindex verifies that the original source of the review is Google. I truly cannot say enough good things about the care and support I've received from this amazing team. They've stood by me during one of the most challenging times in my life, offering not just medical support but real compassion. Miss Jane has been incredibly responsive and attentive, always making sure I have what I need without delay. Leedy, my counselor, has been a true blessing—kind, patient, and genuinely understanding. It’s rare to find a mental health provider that not only listens but takes meaningful action. Their professionalism and dedication to their patients have made a real difference in my journey, and I’m beyond grateful to have them in my corne
  
 
      Posted on Google  
   
   AMC 
 July 18, 2025
 
 
 Trustindex verifies that the original source of the review is Google. I am impressed by the professionism from the front door to meeting with Norma Goodrich. I needed to be heard, understood; accepted and my needs were met. I'm totally grateful for their office. Sincerely Annie
  
 
      Posted on Google  
   
   Kim Jackson 
 July 18, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful. Care by Dr Jane Such a caring dr and always available when I need her
  
 
      Posted on Google  
   
   Pam Arnold 
 July 17, 2025
 
 
 Trustindex verifies that the original source of the review is Google. They really have your best interest at heartland.
  
 
      Posted on Google  
   
   Chape Torres 
 July 12, 2025
 
 
 Trustindex verifies that the original source of the review is Google. I visited this clinic and for the first time I didn't have to go back and forth or waiting to be seen by someone the people that workers there are really interested in helping and make me feel like family they treat me well I'm definitely very happy to find the right clinic I'll recommend everyone who are looking for a perfect clinic to visit them thank you
  
 
      Posted on Google  
   
   Sean Stark 
 July 12, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Everyone from the therapist and psychiatrist to the administration is always provide you with a warming, pleasurable experience. I highly recommend Health Haven! :)