Privacy Policy

Last Updated: August 19, 2025

Health Haven LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (healthhavenllc.com), telehealth platform, and in-person services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, address, date of birth, phone number, email.

• Health Information (PHI): Medical history, symptoms, diagnoses, medications, and other protected health information collected as part of your treatment.

• Insurance & Payment Information: Insurance provider, policy numbers, billing details.

• Technical Information: IP address, device type, browser, cookies, and usage data when you use our website.

How We Use Your Information

We use your information for:

• Providing healthcare, therapy, and telehealth services.

• Coordinating with your healthcare providers and insurance plans.

• Scheduling appointments and sending reminders.

• Processing payments and insurance claims.

• Improving our Services and website functionality.

• Meeting legal and regulatory requirements.

HIPAA Compliance

Health Haven LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) will not be disclosed without your authorization except as allowed by law, including:

• For treatment purposes with your care team.

• For payment and insurance processing.

• For healthcare operations, compliance, and quality improvement.

• When required by law (e.g., court orders, mandatory reporting).

Sharing of Information

We do not sell your personal information. We may share data only with:

• Licensed providers and staff involved in your care.

• Insurance companies and billing processors.

• Authorized third-party service providers (e.g., secure telehealth platforms, electronic health record systems).

• Legal authorities when required by law.

Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

• HIPAA-compliant telehealth systems.

• Secure data encryption for records and communications.

• Restricted access for authorized personnel only.

While we take all reasonable precautions, no system can be 100% secure, and we cannot guarantee complete protection of your data.

Your Rights

As a patient, you have the right to:

• Access and request a copy of your medical records.

• Request corrections to your health information.

• Request restrictions on how your information is used or shared.

• Request confidential communications.

• File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the details below.

Cookies & Website Data

When visiting healthhavenllc.com, we may collect non-identifiable usage data through cookies to improve website performance. You can disable cookies in your browser settings.

Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated Policy.

Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us:

Health Haven LLC
1026 SE Federal Hwy
Stuart, FL 34994, USA
📧 mcorzo@healthhavenllc.org
📞 863-261-8354